Top Highlights

• In life and business, the person with the fewest blind spots wins. Removing blind spots means we see, interact with, and move closer to understanding reality. We think better. And thinking better is about finding simple processes that help us work through problems from multiple dimensions and perspectives, allowing us to better choose solutions tha...
• When understanding is separated from reality, we lose our powers. Understanding must constantly be tested against reality and updated accordingly. This isn’t a box we can tick, a task with a definite beginning and end, but a continuous process.
• The second flaw is ego. Many of us tend to have too much invested in our opinions of ourselves to see the world’s feedback—the feedback we need to update our beliefs about reality. This creates a profound ignorance that keeps us banging our head against the wall over and over again. Our inability to learn from the world because of our ego happens f...
• We also tend to undervalue the elementary ideas and overvalue the complicated ones. Most of us get jobs based on some form of specialized knowledge, so this makes sense. We don’t think we have much value if we know the things everyone else does, so we focus our effort on developing unique expertise to set ourselves apart. The problem is then that w...
• A mental model is simply a representation of how something works. We cannot keep all of the details of the world in our brains, so we use models to simplify the complex into understandable and organizable chunks. Whether we realize it or not, we then use these models every day to think, decide, and understand our world. While there are millions of ...