4 Ways to Make Hybrid Work Better for Everyone | The Way We Work, a TED series | Summary and Q&A

TL;DR

Remote and hybrid work have become the new reality, and in order to thrive in this multimodal environment, we need to coordinate anchor days, plan for spontaneity, use the right communication tools, and commit to a consistent hybrid culture.

Key Insights

• 🌍 The future of work is remote and hybrid, and we must find ways to make them successful for all.
• 🏠 Remote work became prevalent during the COVID-19 pandemic and many realized they could be more productive and achieve work-life balance.
• 📊 Surveys show that over 70% of employees desire a mix of in-person and remote work moving forward. We are becoming multimodal workers.
• 💡 Coordination of anchor days is essential to ensure collaboration and interaction. ⏰ Structuring unstructured time allows for informal and spontaneous interactions, such as setting aside a few minutes at the beginning of meetings for non-work chat.
• 📱 Using the right tools for communication is crucial, matching digital tools with communication objectives.
• 💻 Video communication is effective for emotional cues, but it can also lead to tech exhaustion. Knowing when to take breaks and use alternative methods like audio-only is essential.
• 🤝 Commitment to the new hybrid work culture is necessary from top leaders to create an inclusive environment where policies and attitudes align.

Transcript

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Questions & Answers

Q: What impact did the COVID-19 pandemic have on remote work?

The COVID-19 pandemic accelerated the adoption of remote work, causing it to go into hyperspeed. Traditional work routines tied to commutes and shared office spaces disappeared, leading to a shift in the way people collaborated and conducted their work.

Q: How did people perceive remote work during the pandemic?

People soon found that they could accomplish more at home and experienced the best work-life flexibility of their careers. Many individuals realized the benefits of remote work and its potential for increased productivity and improved work-life balance.

Q: What do surveys and polls indicate about the future of work?

Surveys and polls conducted worldwide indicate that over 70 percent of employees desire a mix of in-person and remote work formats moving forward. This suggests that the future of work will be characterized by a multimodal approach, where individuals need to excel in both in-person and remote settings.

Q: What are some strategies for successful hybrid work arrangements?

Based on research and advisory work, several strategies have been identified to make hybrid work effective. These include coordinating anchor days to ensure overlap with colleagues, planning for spontaneity through structuring unstructured time, using the right communication tools for specific objectives, and committing to a new hybrid work culture through consistent leadership actions and attitudes.

Summary & Key Takeaways

• Remote and hybrid work have become the new reality, and we need to figure out how to make them work for everyone.

• Surveys show that over 70% of employees want a mix of in-person and remote work moving forward, making us multimodal workers.

• To make hybrid work successful, we should coordinate anchor days, plan for informal interactions, use the right communication tools, and commit to a consistent hybrid culture.