Kathryn Shaw: Three Things All Good Bosses Do | Summary and Q&A

TL;DR

Good bosses have a significant positive impact on employee productivity, engagement, and career growth.

Key Insights

• 👋 Good bosses have a significant effect on employee productivity and engagement.
• 😫 Traits of a good boss include vision-setting, driving results, work flow management, and supporting career goals.
• 💼 The case study on the Royal Bank of Canada identified these traits in effective bosses.
• ❓ Google's Project Oxygen confirmed the importance of similar traits in managers.
• 👋 The impact of a good boss extends beyond their supervision, with productivity lingering even under different bosses.
• 👋 Teaching and guidance from a good boss contribute to long-term performance improvement.
• ✋ Motivation and alignment with company goals are crucial for high-performing employees.

Transcript

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Questions & Answers

Q: How does having a good boss affect employee productivity?

Having a good boss significantly increases employee productivity, as seen in the study. Good bosses set clear visions, motivate employees, and align their work flow, leading to higher performance.

Q: What traits make a good boss?

A good boss sets a vision, drives results, manages work flows, and supports career goals. These traits create a positive work environment and motivate employees to perform at their best.

Q: How did Google determine the traits of a good manager?

Google conducted Project Oxygen, analyzing performance data and evaluations of bosses. The traits identified aligned with those found in the study, emphasizing attention to employees, vision-setting, motivation, and career support.

Q: Does the impact of a good boss continue after leaving their supervision?

Yes, the study found that the effect of a good boss lingers on employee performance. This suggests that teaching and guidance from a good boss carry forward, enhancing productivity even with a different supervisor.

Summary & Key Takeaways

• Good bosses increase the productivity of their direct reports.

• The traits of a good boss include setting a clear vision, driving results, managing work flow, and supporting career goals.

• Google's Project Oxygen found that good managers align with the traits identified in the study.