"Best Practices for UX/Product Integration" Ian Spalter, Ignite at #ProductSF | Summary and Q&A

TL;DR

Various types of relationships exist between product managers (PMs) and UX designers, such as exploitative, deadbeat, adversarial, independent, and collaborative.

Key Insights

• 🐿️ Different types of relationships between PMs and UX designers exist, and understanding them is crucial for successful collaboration.
• 🥺 Exploitative relationships can harm designers' morale and productivity, leading to negative outcomes.
• 😤 Deadbeat PMs may create a burden on the team by not actively contributing or taking responsibility.
• 💦 Adversarial relationships can result in a toxic working environment and hinder the overall progress of a project.
• 😤 Independent relationships may limit collaboration and undermine the potential of the team.
• 💦 Codependent relationships can be beneficial in terms of teamwork and complementary skills but may struggle to work effectively with other departments.
• 🐿️ Striking a balance between collaboration and individual effort is essential for productive PM-designer relationships.

Transcript

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Questions & Answers

Q: What are some signs of an exploitative relationship between PMs and designers?

In an exploitative relationship, the PM may constantly demand quick changes and dismiss the designer's expertise. This imbalance can leave the designer feeling undervalued and used.

Q: How can a PM avoid being seen as a deadbeat in the relationship?

A PM should actively participate in meetings, contribute ideas, and take responsibility for action items. Avoiding the tendency to leave early without addressing tasks shows commitment and respect for the team.

Q: What issues can arise in an adversarial relationship?

Adversarial relationships can lead to a lack of collaboration and trust. Using tools like Balsamic or Microsoft Word to bypass designers and give tasks directly to developers can signal a negative dynamic.

Q: What are the risks of an independent relationship between PMs and designers?

In an independent relationship, collaboration and effective communication may be reduced, leading to a lack of synergy. It's important to find a balance between individual strengths and working together as a cohesive team.

Summary & Key Takeaways

• PMs who exploit designers may take advantage of their skills and create an imbalance in the working relationship.

• Deadbeat PMs are passive and often leave messes for others to clean up, lacking active participation.

• Adversarial relationships occur when both the PM and designer have different views and can lead to mutual destruction if not managed properly.