The inside story of Iger's Disney return, Epic Games record-breaking fines + ClimateCamp CEO | E1643 | Summary and Q&A

TL;DR

Climate Camp tracks scope three emissions in supply chains to reduce carbon footprints collaboratively.

Key Insights

• 👣 Climate Camp collaborates with customers and suppliers to track and reduce scope three emissions in supply chains.
• 😋 The focus on food and beverage industries, particularly brewing, has brought success in engaging customers and suppliers.
• 👣 Regulatory requirements, consumer demand for transparency, and initiatives like science-based targets are driving the need to track supply chain emissions.

Transcript

Read and summarize the transcript of this video on Glasp Reader (beta).

Questions & Answers

Q: How does Climate Camp help customers track scope three emissions in their supply chain?

Climate Camp collaborates with customers and their suppliers to gather emissions data and provide insights into the entire supply chain's carbon footprint.

Q: What are the drivers behind the need for tracking scope three emissions in supply chains?

Regulatory requirements like the CSR directive, consumer demand for transparency, and initiatives like science-based targets are driving companies to report and reduce their scope three emissions.

Q: How does Climate Camp's Freemium model work for customers and suppliers?

Customers pay for the platform while suppliers can collaborate for free, with options to upgrade based on their data needs or lack of existing emissions data.

Q: How did Climate Camp engage with the brewing industry in Belgium and onboard 15 breweries as customers?

Climate Camp started a campaign focused on sustainable brewing, offering to help breweries become carbon neutral and showcasing their sustainability efforts before introducing their platform for tracking emissions.

Summary

In this video, the hosts discuss various topics, including a long read about the conflict between Bob Iger and Bob Chapek at Disney, the record-breaking FTC fines against Epic Games for privacy violations and deceptive practices, and the problematic cancellation processes of companies like Equinox, The Economist, and the Wall Street Journal. They express their frustration with these companies and encourage viewers to take action.

Questions & Answers

Q: What was the long read about the conflict between Bob Iger and Bob Chapek at Disney?

The long read provided an inside story on the relationship between Bob Iger and Bob Chapek at Disney. It revealed that Iger had hand-picked Chapek as his successor but delayed his departure multiple times. Chapek, after taking over as CEO, made some questionable decisions that led to scrutiny and a rift between him and Iger. Ultimately, Christine McCarthy, Disney's Chief Financial Officer, played a role in bringing Iger back as CEO.

Q: What record-breaking fines were imposed on Epic Games by the FTC?

The FTC imposed record-breaking fines on Epic Games for two violations. The first fine, amounting to $275 million, was for violating the Children's Online Privacy Protection Act (COPPA) by collecting personal information from children. The second fine, totaling $245 million, was for using deceptive tactics, known as dark patterns, to trick players into making unintended purchases.

Q: What are dark patterns and how were they used by Epic Games?

Dark patterns refer to deceptive design patterns that confuse and mislead users, often with the intention of encouraging unintended actions or preventing users from canceling subscriptions or purchases. In the case of Epic Games, they employed dark patterns to make it difficult for users to unsubscribe or cancel purchases. They obscured cancel and refund features, threatened users with bans, and made it challenging to find unsubscribe options.

Q: What were the complaints against Equinox, The Economist, and the Wall Street Journal regarding their cancellation processes?

Equinox, The Economist, and the Wall Street Journal were criticized for their problematic cancellation processes. Equinox, in particular, was accused of making it difficult to cancel memberships by requiring customers to call and engaging in upselling tactics. The Economist was mentioned for its convoluted online cancellation process that often involved live chat attendants attempting to upsell and then disconnecting customers. The Wall Street Journal was criticized for using dark patterns and deceptive design to make it challenging for users to unsubscribe, often requiring phone calls and prolonged conversations.

Q: How can customers take action against companies with problematic cancellation processes?

Customers who have faced issues with cancellations can file complaints with the Federal Trade Commission (FTC) through their website at ftc.gov/complaint. This allows individuals to voice their concerns and potentially prompt investigations into these companies' practices. Additionally, using social media platforms and hashtags like #Equinoxsucks, #TheEconomistsucks, and #WallStreetJournalsucks can help raise awareness and put pressure on companies to improve their cancellation processes.

Takeaways

The hosts express frustration with companies that employ deceptive practices, such as using dark patterns and making it difficult for customers to cancel subscriptions or make unintended purchases. They encourage viewers to take action by filing complaints with the FTC and using social media to spotlight companies' problematic practices.

Summary & Key Takeaways

• Climate Camp helps companies track and reduce scope three emissions in their supply chains through collaboration.

• Their platform allows customers to work with suppliers to gather emissions data and drive sustainability efforts.

• The focus on food and beverage industries, particularly brewing, has led to success in engaging 15 breweries in Belgium.