Professor Deborah Gruenfeld, "Power in Crisis: How to Step Up and Use Power Better, In Any Role" | Summary and Q&A

TL;DR

In times of crisis, leaders can use their power effectively by making choices that prioritize the interests of those they lead. This includes seizing the spotlight, owning their decisions, and spreading out physically to show openness and compassion.

Key Insights

• ✊ Power is often misunderstood, and individuals may underestimate the power they already possess.
• ⌛ Effective leadership involves making choices that prioritize the interests of others, particularly in times of crisis.
• 🖐️ Non-verbal cues, such as body language and gestures, play a significant role in how power is perceived by others.
• 🥺 Leaders must find a balance between demonstrating strength and compassion, adapting their approach to the specific context and needs of those they lead.
• 🤗 Active listening and open dialogue are essential for understanding and addressing the concerns of others.
• 🤦‍♀️ Women leaders may face unique challenges, but non-verbal cues of power and authority can have a similar impact regardless of gender.

Transcript

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Questions & Answers

Q: What is the importance of seizing the spotlight as a leader?

Seizing the spotlight allows leaders to reassure others that they are in control and have their best interests in mind. It shows strength and stability, which can be comforting in times of crisis.

Q: How can leaders effectively own their decisions?

By taking personal responsibility for the decisions they make, leaders show accountability and gain trust from those they lead. This helps to establish an authoritative approach that can provide guidance and direction.

Q: How can leaders spread out physically in a remote context?

In a virtual setting, leaders can still show openness and expansion by maintaining an open chest, using gestures, and being fully engaged in the conversation. Even in a small frame, non-verbal cues can convey a sense of authority and connection.

Q: What are the barriers for some individuals in power to show compassion?

Individuals in power may feel fearful or threatened, leading to a reluctance to show compassion. Additionally, societal norms and expectations about power and authority can limit the willingness to exhibit vulnerability and empathy.

Summary & Key Takeaways

• Leaders have more power than they often realize, and it is important to consider how to use this power effectively.

• Power can be used to control others, but true leadership involves making choices that protect and enhance the interests of those being led.

• In times of uncertainty and crisis, leaders can choose to play their power up or down, and should aim to use power to protect and support those who are more vulnerable.