Caring about others: the revolution of small things – Aurelio Tornero | IECO – RCC – AAI – Harvard | Summary and Q&A

TL;DR

The general manager of a cosmetics company discusses the importance of ethics in business and shares key insights from his experience in the industry.

Transcript

mr. Aurelio tornado is the general manager for manufacturing at RnB cosmetics a fragrance and cosmetics company with more than 20% of market share in volume of the Spanish market he also acted as CEO at RMB for 12 years prior to working with R&B overly accumulated some of his 30 years worth of business experience working with IBM both in Spain and ... Read More

Key Insights

• 🫡 RnB Cosmetics places a strong emphasis on treating all individuals with equal dignity and respect.
• 👨‍💼 The company believes that ethics should be deeply ingrained in every aspect of business, not just a tool to solve problems.
• 😨 Caring for employees and creating a supportive work environment can result in loyalty and dedication.
• 🆘 Being proactive and prepared for crises can help mitigate their impact on the company.
• 🛩️ Paying attention to small details can make a significant difference in products and overall operations.
• 🪛 Ethics and profitability are not mutually exclusive, but ethics should not be solely driven by financial gains.
• 🏛️ Building a culture of ethics requires the personal commitment and actions of every individual in the company.

Questions & Answers

Q: Why is ethics important in business?

Ethics is important in business because it sets a moral framework for decision-making, promotes fair treatment of employees, and builds trust with customers.

Q: How does RnB Cosmetics prioritize ethics in their company?

RnB Cosmetics prioritizes ethics by promoting the value of equal dignity for all employees, caring for their well-being, and maintaining transparency and honesty in their business practices.

Q: How does RnB Cosmetics handle crisis situations?

RnB Cosmetics believes in being proactive to prevent crises and prepares employees in advance. This approach helped them handle a major factory incident efficiently and showed the company's commitment to their people.

Q: Can ethics in business be profitable?

While profitability is important, RnB Cosmetics believes that the focus should not solely be on financial gains. They assert that ethical actions are intrinsically valuable and can ultimately lead to long-term success.

Summary & Key Takeaways

• RnB Cosmetics, a fragrance and cosmetics company, holds a significant market share in the Spanish market.

• The company emphasizes ethics and believes in treating everyone with equal dignity and respect.

• The manager highlights the significance of small details, caring for employees, and being prepared for crisis situations.