How marketplaces win: Liquidity, growth levers, quality, more | Benjamin Lauzier (Lyft, Thumbtack)

Transcript

I think when you're running a marketplace, you  tend to sit in your ivory tower a little bit,   looking at stats and thinking like, "If only  we could get people to do X, it'd be better for everyone." I certainly did that in my career. I  think that's missing the point that we're humans, and I think sometimes we act in ways that are  non-determinis... Read More