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"Building Exceptional Relationships with Family, Friends, & Colleagues"

May 17, 2021
by
Stanford Graduate School of Business
YouTube video player
"Building Exceptional Relationships with Family, Friends, & Colleagues"

TL;DR

The course Interpersonal Dynamics explores the importance of building effective relationships based on trust, vulnerability, and honest communication.

Transcript

david bradford is the eugene o'kelly ii senior lecturer emeritus in leadership at the gsb where he helped develop interpersonal dynamics aka touchy-feely as well as much of the school's leadership curriculum carol robin was the dorothy j king lecturer and leadership and director of the arbuckle leadership fellows program at the gsc before co-foundi... Read More

Key Insights

  • 🏛️ Relationships are essential for personal and professional success, and building exceptional relationships requires effort and skill.
  • ❓ Effective communication involves understanding others' perspectives and the impact of our behavior on them.
  • 🤩 Staying true to oneself, practicing vulnerability, and fostering trust and open communication are key elements of building exceptional relationships.
  • 👊 Constructive feedback should focus on one's own feelings and the impact of others' behavior, while avoiding assumptions or attacking the other person.

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Questions & Answers

Q: What is the main premise of the Touchy-Feely course?

The course emphasizes that other people hold valuable information about us, and we need to learn to effectively communicate and understand their perspectives to build strong relationships.

Q: How does the course teach students to handle conflict and give feedback?

The course encourages students to stick to their own reality, focusing on their own feelings and the impact of others' behavior on them. By staying on their side of the metaphorical net, students can provide constructive feedback without attacking or making assumptions about the other person.

Q: How can individuals deepen relationships with teammates who are experiencing tension between each other?

Starting with one's own feelings and observations, individuals can express their concerns and offer support. By initiating a conversation and providing a safe space for understanding, they can encourage teammates to address and resolve their issues.

Q: Is there a point at which it's necessary to give up on a relationship?

Instead of abruptly ending a relationship, it is important to communicate honestly and openly about one's feelings and concerns. By discussing the challenges and considering possible solutions, individuals can assess whether the relationship can be repaired or if it is best to move on.

Summary & Key Takeaways

  • Interpersonal Dynamics, also known as Touchy-Feely, is a legendary course at Stanford Graduate School of Business that teaches skills for building strong relationships.

  • The course emphasizes the importance of understanding others' perspectives and the impact of our behavior on them.

  • Building exceptional relationships requires being true to ourselves, practicing vulnerability, and fostering trust and open communication.


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