Ep 1 All Else Equal: Ruth Porat, "Making a business decision" | Summary and Q&A

TL;DR

Good business decision making is similar to the scientific method, relying on evidence-based decision making and a willingness to reject theories and ideas that don't work.

Key Insights

• 👋 Good business decision making requires evidence-based approaches, similar to the scientific method.
• 👥 Overcoming the human flaw of not wanting to admit mistakes is crucial in group decision making.
• 😫 The importance of setting audacious goals and specific metrics to measure progress and learn from failures.
• ⚾ The impact of organizational structures that reward evidence-based decision making and encourage dissent and rejection of ineffective ideas.
• 🫵 The role of data, sensitivity analysis, and diversity of views in ensuring effective decision making.
• 😤 The value of humility and a culture of intellectual curiosity for making better decisions and building high-performance teams.
• 🏣 The importance of learning from mistakes and conducting blameless post mortems to improve future decision making.

Transcript

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Questions & Answers

Q: What is the scientific method and how does it apply to business decision making?

The scientific method is evidence-based decision making that requires supportable theories backed by evidence. This approach is highly applicable to business decision making as it helps in making informed and effective choices.

Q: How can organizations encourage individuals to admit mistakes and reject ideas?

Organizations can set up systems like Red Teams and Blue Teams, deliberately assigning people to opposing sides of an argument. This allows for a thorough exploration of pros and cons and promotes a culture of open discussion and rejection of ineffective ideas.

Q: What was the impact of Galileo's punishment by the Church on the intellectual environment in Italy?

Galileo's punishment by the Church for his evidence-based discovery that the universe does not revolve around the Earth sent a message that the Church was not open to falsification. As a result, the intellectual environment shifted to Northern Europe, hindering major breakthroughs in Italy.

Q: How does Google apply the scientific method to its decision making?

Google follows the OKR (Objectives and Key Results) process, setting audacious goals with specific metrics and milestones. Data and analytics play a crucial role in decision making, and Google values intellectual curiosity, humility, and constructive debate.

Summary & Key Takeaways

• The scientific method, which is evidence-based decision making, is crucial for good business decision making.

• It is important to reject theories and ideas quickly to avoid wasting resources on ineffective strategies.

• Overcoming the human flaw of not wanting to admit mistakes is vital in group decision making.