The UX Research reckoning is here | Judd Antin (Airbnb, Meta)
The UX Research reckoning is here | Judd Antin (Airbnb, Meta)
Transcript
User-centered performance refers to customer obsession or user-centered practice that is symbolic rather than focused on learning. It's hugely common, I would argue. It's work we do to signal to each other how customer obsessed we are, not because we want to make a different decision.  If your listeners are like, "I don't do that." I'm like, "... Read More
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